Sample Hotel Receptionist Resume

Sample Hotel Receptionist Resume Hotel Receptionist Resume Best sample hotel receptionist resume that gets you the results you want. The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. Find out how to present your expertise in the most effective resume format. Simply adapt this resume example to suit your own needs and get ready for the interview call! Sample Hotel Receptionist Resume YOUR FULL NAMEYour mailing addressYour phone numbersYour email address Objective StatementOver 4 years experience taking ownership of the guest experience in reception and front desk capacities. Relevant skills include:recognition for dealing with guests in a timely, professional and efficient manner to deliver exceptional service in a high pressure environmentattention to detail and excellent organizational skills ensure the smooth running of front desk operationstechnical knowledge and competency in a variety of computer applicationsable to work independently while proven collaborative skills establish productive working relationships with coworkers and supervisorsreliability, resourcefulness, a positive attitude and strong work ethic result in a track record of meeting and exceeding performance standards Work ExperienceHotel ReceptionistHyacinth Hotel, New York, NYJanuary 2016 to datemake, confirm and cancel guest reservations for 120 room hotelgreet guests and efficiently complete the check in process including inputting and retrieving information from the computer, confirming guest details and selection of roomsdemonstrate in-depth knowledge of the hotel including room details and rates, hotel services and facilities, promotions and the local areacode electronic keys and relay baggage instructionsliaise with housekeeping regarding room status handle guest inquiries and requests promptly and courteouslyresearch and resolve issues in a friendly and timely mannerconduct guest check out ensuring accurate accounting of room and service costscompute bills and process paymentsmaintain a tidy and neat front desk and reception areaTelephone OperatorThe Westlin Hotel, New York, NYSeptember 2014 - December 2015answered multi-line switchboard directed calls to appropriate department or guest r oomconveyed messages accurately and promptlyassisted guests over the phone with questions EducationMonroe Community College, Rochester, NYHospitality Certificate 2014 Technical SkillsMS OfficeOutlookOPERA PMSReservationKey Multi-line phone systems (PABX)Database management Core Competenciesorganization and planning skillscommunication skills- verbal and writtencustomer service orientationattention to detail and accuracyinformation collection and managementproblem solving and decision-making integrity and reliabilitystress toleranceteam member What skills do you need to be a hotel receptionist? The key duties and responsibilities for a hotel receptionist including skill requirements are clearly outlined in the comprehensive hotel receptionist job description. Receptionist Duties and Skills